Life is full of peaks and valleys

One second - floating in the sky

The next second - hit rock bottom

Happiness - What does it mean?


Tuesday, April 05, 2011

What a good boss does - Speak out loud and clear

#04 - Speak out clearly

This is one of the important traits that a boss must have.
Why?
Can you imagine when you reach a situation e.g. a crisis, and you report back to the boss.
His reply was "Please do the needful."
What do you make out of it?
What exactly is the NEEDFUL?
It is a crisis or an urgent situation that needs to be dealt with but the boss failed to see the implications of such situations, hence issue such an ambiguous instruction that leaves the staff wondering what must be done.
A boss must spell out the instructions clearly so that it can be implementation at once. Failure to provide instructions, he can ask for a recommendation from his staff on the possible solutions.
There must be nothing ambiguous in a situation like this.
Staff are meant to be the extension arms of the boss. The boss is the mastermind. If the brain and limbs cannot coordinate, nothing can be done or completed.

Clear instructions save the trouble of speculation, the vexation among staff and reinforce the leadership quality of the boss.
Afterall, the wasted manpower will be reflected in terms of amount of work done and the overheads.
It is a sin to waste resources.

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